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Personal Communication
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Highlights
On-Demand course
4 hours
All levels
Description
Estimates show that some 70% of your work time is spent in some aspect of communication or another. With so much practice and experience, it would appear that we are all experts, but that is not the case. This course looks at your ability to reach a shared or common understanding with another person and how you apply your verbal and written abilities as well as your capacity to listen and understand.
Course Content
Personal Communication | Baseline Knowledge Assessment
- Baseline Assessment
Personal Communication | Introduction
- Introduction
Tutorial 1 | Positive communication
- Tutorial 1 | Positive communication
Tutorial 2 | Reducing barriers
- Tutorial 2 | Reducing barriers
Tutorial 3 | Effective listening
- Tutorial 3 | Effective listening
Tutorial 4 | Effective speaking
- Tutorial 4 | Effective speaking
Tutorial 5 | Positive body language
- Tutorial 5 | Positive body language
Tutorial 6 | Effective writing
- Tutorial 6 | Effective writing
Tutorial 7 | Effective reading
- Tutorial 7 | Effective reading
Tutorial 8 | The digital age
- Tutorial 8 | The digital age
Final Knowledge Assessment
- Final Assessment
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