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Highlights
On-Demand course
4 hours
All levels
Description
Estimates show that some 70% of your work time is spent in some aspect of communication or another. With so much practice and experience, it would appear that we are all experts, but that is not the case. This course looks at your ability to reach a shared or common understanding with another person and how you apply your verbal and written abilities as well as your capacity to listen and understand.
Course Content
Personal Communication | Baseline Knowledge Assessment
Baseline Assessment
Personal Communication | Introduction
Introduction
Tutorial 1 | Positive communication
Tutorial 1 | Positive communication
Tutorial 2 | Reducing barriers
Tutorial 2 | Reducing barriers
Tutorial 3 | Effective listening
Tutorial 3 | Effective listening
Tutorial 4 | Effective speaking
Tutorial 4 | Effective speaking
Tutorial 5 | Positive body language
Tutorial 5 | Positive body language
Tutorial 6 | Effective writing
Tutorial 6 | Effective writing
Tutorial 7 | Effective reading
Tutorial 7 | Effective reading
Tutorial 8 | The digital age
Tutorial 8 | The digital age
Final Knowledge Assessment
Final Assessment
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